Terms of Service

Effective Date: January 10, 2026 | Last Updated: January 10, 2026

Welcome to AblePath. These Terms of Service ("Terms") govern your use of the AblePath software platform, which is provided to Supported Living Services organizations ("Customer Organizations") in California.

AblePath is a Software Platform Provider

AblePath provides software tools to Customer Organizations. Your employer or care provider (the Customer Organization) has contracted with AblePath to use our platform. AblePath does not employ you, manage your work, or control how Customer Organizations use the platform.

By accessing or using AblePath, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.

1. Acceptance of Terms

By creating an account, accessing, or using AblePath, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and AblePath.

2. Description of Service

AblePath provides a software platform to Customer Organizations. Features may include:

Time and Attendance with Electronic Visit Verification (EVV)
Schedule Management and shift assignments
Client Care documentation and service notes
Medication Administration Records (MAR) tracking
Special Incident Report (SIR) documentation
Mileage tracking for client transportation
Communication and messaging features

Customer Organizations determine which features to use and how to configure them for their staff.

3. Account Security

You are responsible for:

Maintaining the confidentiality of your login credentials
All activities that occur under your account
Never sharing your account with another person
Immediately notifying your administrator of unauthorized use
Logging out when using shared or public devices

4. Employment Relationship

AblePath is a technology platform. Your use of AblePath does not create an employment relationship with AblePath. Your employment relationship is with your employer organization, and all employment matters (wages, benefits, discipline) are governed by your employer's policies.

5. Time Tracking Features

The platform includes time tracking features. Your Customer Organization sets the policies for how you must use these features. Generally, Customer Organizations require staff to:

Record all work time accurately and honestly
Clock in only when you begin providing services
Clock out immediately when you stop providing services
Never clock in or out on behalf of another employee
Report time record errors to your supervisor immediately

Contact your Customer Organization for their specific time tracking policies.

6. Accurate Information

You agree to provide accurate information when using the platform. Falsifying records (including time entries, service documentation, or other data) may violate your Customer Organization's policies and applicable laws. Consequences for falsifying records are determined by your Customer Organization and may include:

Disciplinary action up to termination
Repayment of improperly claimed wages
Legal consequences under applicable laws

7. Confidentiality

You may access sensitive information through the platform. Your Customer Organization is responsible for HIPAA compliance and will provide you with their confidentiality policies. You agree to follow your Customer Organization's policies regarding:

Accessing only information necessary for your job duties
Protecting client information from unauthorized disclosure
Reporting suspected privacy breaches to your Customer Organization

8. Acceptable Use

You may use AblePath only for:

Legitimate work-related purposes
Accessing client information necessary for assigned care
Communicating professionally with all users
Completing documentation accurately and timely

9. Prohibited Activities

Violating any applicable laws or regulations
Accessing information about unassigned clients
Sharing or distributing client information improperly
Harassing, threatening, or abusing other users
Transmitting malware or harmful code
Falsifying any information or documentation
Impersonating another person

10. Intellectual Property

AblePath and all related content are owned by AblePath and protected by intellectual property laws. You receive a limited, non-exclusive, revocable license to use the app solely for work purposes. This license terminates when your account or employment ends.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. AblePath is a documentation tool and does not provide medical advice. We do not guarantee the Service will be available at all times or error-free.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ABLEPATH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. Our total liability shall not exceed $100.

13. Dispute Resolution

For employment-related disputes: Contact your Customer Organization directly. AblePath is not your employer and cannot resolve employment matters.

For platform-related disputes with AblePath:

Contact support@ablepath.app first to resolve disputes informally
Unresolved disputes subject to binding arbitration in Mendocino County, CA
California law governs these Terms

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting updated Terms in the app. Continued use after changes constitutes acceptance of modified Terms.

15. Contact Us

For employment or work-related questions: Contact your Customer Organization (your employer or care provider).

For questions about these Terms or the AblePath platform:

AblePath

Email: support@ablepath.app